Shipping policy

Shipping Policy

Last updated: 11/11/2025

Thank you for shopping with Mimi Gift Shop!
This Shipping Policy outlines how we handle order processing, fulfillment, and delivery times for all purchases made through our online store.

 

1. Shipping Method

We currently offer one shipping option for all orders:

Standard Shipping – orders typically arrive within 5–15 business days after shipment.
Delivery times may vary depending on your location, local logistics capacity, weather conditions, or other factors beyond our control.
The exact delivery time should be based on the tracking number information provided after your order is shipped.

Due to shipping costs, customs restrictions, and regional limitations, we are only able to accept limited order quantities from customers in some specific countries.

If you are unable to complete checkout after entering your address, please try up to 2 scoops.

2. Worldwide Shipping

We currently ship to a wide selection of countries around the world.
If your country is not listed at checkout, please send us a DM or email us at mimigiftshop.com@gmail.com. We will review your request and see if we can add your location to our shipping list.

3. Processing & Fulfillment Times

  • Orders that do not include custom TikTok or Instagram video content are typically processed and shipped within 1–5 business days after order confirmation.

  • Orders that include TikTok or Instagram video content may require additional handling time. The typical fulfillment period for these orders is 3–10 business days after order confirmation.

Please note that business days do not include weekends or holidays.

4. Order Confirmation & Tracking

Once your order has been confirmed, you will receive an order confirmation email.
When your order ships, we will send you a shipping confirmation email with tracking information (if available). Please allow up to 48 hours after shipment for tracking details to update.

5. Shipping Delays

While we make every effort to ensure timely delivery, Mimi Gift Shop is not responsible for delays caused by the shipping carrier, customs processing, or events beyond our control (such as natural disasters or strikes).
Estimated delivery times are not guaranteed.

6. Incorrect Shipping Information

Please ensure that your shipping address and contact details are correct at checkout.Once your order is submitted and payment is completed, address changes can no longer be made.
Mimi Gift Shop is not responsible for lost or undelivered packages due to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at mimigiftshop.com@gmail.com within 3 days of delivery.
We will work with our shipping partners to investigate and resolve the issue.
Once the package has been handed over to the carrier, any loss or damage that occurs during transit is the responsibility of the shipping carrier. Mimi Gift Shop is not liable, but we will gladly assist you in contacting the carrier for support.

8. Contact Us

If you have any questions about your order or our shipping process, please contact us at:
Mimi Gift Shop
📧 mimigiftshop.com@gmail.com