Refund policy

1. No Returns or Exchanges

All sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed and processed.
Please review your order carefully before completing your purchase.

2. Refunds (Special Circumstances Only)

Refunds will only be issued under special circumstances — specifically, if Mimi Gift Shop is unable to fulfill your order for any reason (for example, if an item becomes unavailable or we are unable to ship your order).
In such cases, we will notify you by email and automatically process a full refund to your original method of payment.

3. No Refunds After Shipment

Once your order has been shipped, we cannot offer any refunds, cancellations, or modifications.
Ownership and risk of loss transfer to you when the carrier accepts the shipment.

4. Damaged or Defective Items

While we do not accept returns, we want you to receive your items in good condition.
If you receive an item that is damaged during shipping or defective upon arrival, please contact us at mimigiftshop.com@gmail.com within 2 days of delivery with your order number and clear photos of the product and packaging.
We will review your claim and, at our discretion, determine whether a replacement or refund is appropriate.

5. Order Issues or Non-Delivery

If your order does not arrive within the expected delivery time, please contact us.
We will work with our shipping partners to locate your package.
If the order cannot be fulfilled or delivered, a refund may be issued.

6. Contact Us

If you have any questions about this Return and Refund Policy, please contact us at:
Mimi Gift Shop
📧 mimigiftshop.com@gmail.com