Frequently asked questions
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Please note that orders including TikTok or Instagram videos require additional processing time and may take longer to fulfill than standard orders.
What countries do you ship to?
Shipping Information
We offer worldwide shipping. However, please note that delivery services may not be available in certain remote areas where shipping carriers have limited coverage.
Currently, we provide flat-rate shipping to Asia, the United States, Australia, New Zealand, Canada, the United Kingdom, Europe, and the Middle East. For other regions, shipping costs may vary depending on your location.
If you encounter any issues during checkout or have questions regarding shipping fees, please do not hesitate to contact us at mimigiftshop.com@gmail.com
How much does shipping cost?
Currently, we provide flat-rate shipping to Asia, the United States, Australia, New Zealand, Canada, the United Kingdom, Europe, and the Middle East. For other regions, shipping costs may vary depending on your location.
When will packing video be posted on Tiktok and Instagram
We will film and ship your package as soon as possible. The video will be released within 7 business days after you receive your shipping information.
Why can't I checkout?
We are currently offering limited scoops/orders for certain regions.
If you are unable to complete your purchase at checkout, please try reducing the quantity of your order and attempt again.
If the issue persists, please contact our customer service at mimigiftshop.com@gmail.com